Privacy Commitment
Your personal data is important to us. This statement describes how we handle, utilize, and safeguard your private information in accordance with Australian regulations.
Vic Lotto Australia is dedicated to maintaining your privacy, adhering to the Australian Privacy Principles (APPs) established in the Privacy Act 1988 (Cth). This document outlines our methods of data collection, usage, and sharing.
Details We Gather
We obtain personal data required to deliver our offerings, such as your full name, contact info, birthdate, and billing credentials. In line with Australian legislation, identity verification helps deter fraud and confirm eligibility (18+) for gambling-related services.
Purpose of Data Usage
Your details are utilized for transaction processing, identity confirmation, support provision, and legal compliance with Australia’s anti-money laundering requirements. We do not trade your information with third parties and strictly operate under APP 6 – Personal information use and disclosure.
Information Protection & Storage
We keep your data securely within Australia using encryption and restricted access protocols. Frequent audits are conducted to meet APP 11 – Safeguarding personal data. Any data breach affecting Australians will be handled per the Notifiable Data Breaches framework.
Data Sharing with Third Parties
Information may be provided to regulatory entities such as AUSTRAC, payment platforms, or identity verifiers as mandated by law. International transfers follow APP 8 – Cross-border privacy obligations, ensuring data protection measures are in place.
Cookies & Tracking Tools
Our platform implements cookies in line with our Cookie Policy. We comply with national privacy legislation concerning online tracking. Users may manage cookie preferences via browser settings or our consent module while maintaining essential site functionality.
Your Data Entitlements
In accordance with Australian law, you are entitled to access, rectify, or erase your personal data (APP 12 & 13). You can also unsubscribe from promotional communications. Reach out to our Privacy Officer to invoke these rights — we respond within 30 days as per APP 1.
Ethical Gambling Responsibility
We monitor your gaming behavior to promote safe gambling habits, in accordance with state laws. This allows us to detect risky patterns and extend assistance through Australian services like Gambling Help Online.
Revisions to This Policy
This document is regularly reviewed to remain aligned with updated privacy legislation in Australia. Major amendments will be communicated via our site or email. The current revision was last updated on January 1, 2023, reflecting recent OAIC guidance.
Reach Out to Us
If you have inquiries about privacy or want to exercise your rights, contact our Privacy Officer at privacy@viclottoaustralia.com or by mail at: Privacy Officer, Vic Lotto Au, GPO Box 1234, Sydney NSW 2001, Australia. We are officially registered with the OAIC.
Australian Privacy Contacts
- Office of the Australian Information Commissioner: www.oaic.gov.au
- Privacy Assistance Line: 1300 363 992
- Privacy Act 1988: legislation